I believe this is a known bug. Support pointed us to SW00298917 "Push Field in Filter generates ARWARN [66] if option "Modify First Matching Request" is chosen", details are below. They told us it would be fixed in 7.5 but we pushed for a patch/hotfix to 7.1 since it's still a supported version. The defect shows Status = Closed and we were told it's underway, but as for when we'll see it...
1. DROP/BUILD BUG OCCURS IN (IF PRE-RELEASE) ARS - 7.1.0 p3 User and Admin - 7.1.0 p3 2. STEPS TO REPRODUCE: - Create Filter that does a Push Fields to another form. - Have the "If Any Requests Match" option set to "Modify First Matching Request" - Trigger the filter. 3. ACTUAL RESULTS: A Warning will appear in the User Tool. The record still gets modified, but the message shouldn't appear. ARWARN [66] The query matched more than the maximum number of entries specified for retrieval 4. EXPECTED RESULTS: No warning message should appear. The issue doesn't appear to occur with an Active Link. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Sunday, August 10, 2008 1:03 PM To: arslist@ARSLIST.ORG Subject: Re: ARWARN [66] the query matched more than the maximum number of entries specified for retrieval ------=_Part_43924_771237.1218398570905 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Content-Disposition: inline Since it's directly related to Status, could it be related to Status History? Rick On Sun, Aug 10, 2008 at 11:12 AM, Frank Caruso <[EMAIL PROTECTED]>wrote: > ** Looks like there is a set fields operation that is run on update. Turn > on SQL,filter and alink logging and see what action is causing the warning > > On Aug 10, 2008, at 11:10 AM, "Ramy S. Ayoub" <[EMAIL PROTECTED]> wrote: > > ** > > Dear List, > > I get this below warring only when the status is updated > > ARWARN [66] the query matched more than the maximum number of entries > specified for retrieval > > When update anything else... Things are going smooth > > AR Server 7.1 Patch 4 > > Service Desk 7.0.3 Patch 8 > > OS windows > > Database SQL 2005 > > Regards, > > Ramy > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ------=_Part_43924_771237.1218398570905 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Content-Disposition: inline ** <div dir="ltr"><div>Since it's directly related to Status, could it be related to Status History?</div> <div> </div> <div>Rick<br></div> <div class="gmail_quote">On Sun, Aug 10, 2008 at 11:12 AM, Frank Caruso <span dir="ltr"><<a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED]</a>></span> wrote:<br> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">** <div bgcolor="#FFFFFF"> <div>Looks like there is a set fields operation that is run on update. Turn on SQL,filter and alink logging and see what action is causing the warning<br><br>On Aug 10, 2008, at 11:10 AM, "Ramy S. Ayoub" <<a href="mailto:[EMAIL PROTECTED]" target="_blank">[EMAIL PROTECTED]</a>> wrote:<br> <br></div> <div></div> <blockquote type="cite"> <div>** <div dir="ltr"><font size="2"> <p>Dear List,</p> <p>I get this below warring only when the status is updated </p> <p>ARWARN [66] the query matched more than the maximum number of entries specified for retrieval</p> <p>When update anything else... Things are going smooth </p> <p>AR Server 7.1 Patch 4</p> <p>Service Desk 7.0.3 Patch 8 </p> <p>OS windows </p> <p>Database SQL 2005</p> <p>Regards,</p> <p>Ramy</p></font></div>__Platinum Sponsor: <a href="http://www.rmsportal.com/"; target="_blank">www.rmsportal.com</a> ARSlist: "Where the Answers Are" html___ </div></blockquote></div>__Platinum Sponsor: <a href="http://www.rmsportal.com/"; target="_blank">www.rmsportal.com</a> ARSlist: "Where the Answers Are" html___</blockquote> </div><br></div> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ------=_Part_43924_771237.1218398570905-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
