UNCLASSIFIED Misi, Thank you for the detailed license explanation.
Sandra Hennigan OSD Enterprise Remedy Administrator Office # 703-601-0789 Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky Sent: Monday, August 11, 2008 11:08 AM To: arslist@ARSLIST.ORG Subject: Re: When Floating license not available, can user modify his own record? Hi, Users with Read or Floating Read can modify records where their name appear in the submitter-field. This is not neccessarily records created by the user in question. When a record is created, anything can be specified in the submitter-field, at least if no restrictions has been put there by the application developer. As L.J. stated, this all requires that "submitter mode locked" has been specified for the server. The following presentation, which I have held at various local RUGs, will explain many details conserning how licensing works: http://rrr.se/doc/RRR_LicenseManagement.pdf Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > I believe that 'Floating (Read)' and 'Read' should function the same, > in that if you have submitter mode locked, a Floating Read user should > still be able to modify records that they create....but I haven't > tested that for accuracy. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Rabi Tripathi > Sent: Thursday, August 07, 2008 6:32 AM > To: arslist@ARSLIST.ORG > Subject: When Floating license not available, can user modify his own > record? > > After a user gets "no floating license available" > message, what operations can the user perform? > > My understanding is that only read and submissions are allowed. > > Not modifications, even if the record being modified was submitted by > the user and submitter mode is locked. Somebody disagrees. I think he > is confused and mixing this up with a "Read" license. > > What do you think, know? > > Also, does the same rule apply to AR floating as well as application > (ITSM > 7) floating? > > Thanks in advance. > > > > > ______________________________________________________________________ > ______ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: > www.rmsportal.com ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
