Christie, Does the user that runs IIS have the necessary read/write/execute permissions to the RKM installation folder? Joe
----- Original Message ---- From: "Pargeter, Christie :CO IS" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Friday, August 22, 2008 7:06:01 PM Subject: Installing Knowledge Management ** Hi all - I am in the process of building 2 brand new 7.x servers, a dev & QA environments. On Dev I have installed: Window 2003, IIS. Java 1.6.0_07, Active Perl 5.10.0 b 1003, ARS 7.1 p 4 (server, admin, user, approval). Then I installed KM 7.2 (which installed Tomcat 5.5 & HummingBird 5.4). But when I go to http:\\<server>\rkm I get 404 (page cannot be found). I looked on the list but they didn't cover this and I looked at the install doc and everything they say should be done has been done. I have added to my IIS a virtual directory called rkm and it points to the correct folder. Is this what I should have done? I still have to build my QA environment and want to do it correctly. Thanks!!! ________________________________ Christie Pargeter Legacy Health System IS - Programming SR Technical [EMAIL PROTECTED] System Office tel: 503-415-5149 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"