Marsha,
Suppressing the error by configuring that in the ar.conf file could do that for
you as a workaround..
Joe
----- Original Message ----
From: Masha Bench <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Monday, August 25, 2008 1:36:42 PM
Subject: Web services issue
**
Greeting Listers,
Using Web Services I am pulling open tickets from Remedy by personID tickets
are assigned to and it works great, until I send a request with personID that
has not tickets assigned. I get a SOAP error with the following text: Entry
does not exist in database. Any ideas on how I can get it to return an empty
list instead of throwing an error?
Remedy 6.3
Thank you,
Masha Bench
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