Joe, ARS server, its components, all of ITSM apps installed and operated fine on this server, with the same language packs.
Only after SRM 2.2 install with the same language packs does this issue surface. Language related settings have remained the same all the time, in database, at OS level etc. On Tue, Aug 26, 2008 at 7:44 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: > ** > An incorrect language can cause that.. Since you are on Oracle make sure > that the NLS_LANG that is set on the database during the create time of the > AR System database that contains these forms, matches the NLS_LANG that the > oracle client is set to where your AR System server resides.. > > Joe > > ----- Original Message ---- > From: Ray T. <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Tuesday, August 26, 2008 7:26:54 PM > Subject: Startup Error: Missing data in the SQL database (propList format -- > 34\20\4\7\enduser\ > > Hi, anybody seen this on arerror.log, right after ARS server start? > > --- > Tue Aug 26 11:55:47 2008 390600 : Missing data in the SQL database > (propList format -- 34\20\4\7\enduser\162\2\7\164\ > 2\0\165\2\0\166\4\8\0xe5dfd4\167\9\2\296426\ffd8ffe000104a46494600010100000100010000ffdb004300010101010101010101010101 > 010101010101010101010101010101010101010101010101010101 (ARERR 556) > Tue Aug 26 11:55:47 2008 SRS:ServiceRequestConsole > Tue Aug 26 11:56:10 2008 390600 : Form does not exist on server (ARERR 303) > Tue Aug 26 11:56:10 2008 390600 : Error in definition for an active > link (ARERR 399) > Tue Aug 26 11:56:10 2008 SHR:SHR:ClearInstanceIDOnCopyToNew > Tue Aug 26 11:56:11 2008 390600 : Form does not exist on server (ARERR 303) > Tue Aug 26 11:56:11 2008 390600 : Error in definition for an active > link (ARERR 399) > Tue Aug 26 11:56:11 2008 SHR:SHR:CopyToNew_Prevent > Tue Aug 26 11:56:18 2008 390600 : Form does not exist on server (ARERR 303) > Tue Aug 26 11:56:18 2008 390600 : Error in definition for an active > link (ARERR 399) > Tue Aug 26 11:56:18 2008 SRS:SHR:Help_10_CallOnLineHelp > .... > ... > > hundreds of lines like this follow. > ----- > > > Started happening after SRM 2.2 with language packs was installed on a > system with ITSM 7.0.3 p7. After the installer finished and triggered > restart, the error started. > > ARS 7.1 p2, ITSM 703 p007 (IM, PM, CM, AM), SLM 7.1 p001 on Sun box > > Oracle 10g on a separate Sun box. > > Thanks in advance > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"