This may be a dumb question also but what exactly is the caching issue, what is the system caching that takes so long to modify this person's record?
Kevin Begosh, RSP External Initiatives System Design & Integration 301-791-3540 Phone 410-422-3623 Cell [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Thursday, August 28, 2008 10:44 AM To: arslist@ARSLIST.ORG Subject: Re: Issue with some Users Dumb question - why are you modifying their record in the User form? I agree this is likely a caching issue. William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 ________________________________ From: Action Request System discussion list(ARSList) on behalf of Begosh, Kevin Sent: Thu 8/28/2008 8:43 AM To: arslist@ARSLIST.ORG Subject: Issue with some Users ** We are on AR Server 7.1 patch4 and ITSM 7.03 patch 6, with UNIX Server and Oracle DB. We have about 100 employees who are in about 100 different support groups, and whenever we try to modify their record on the User form it locks up the user tool or takes a really long time to do what they where trying to do. Has anyone experienced this or does anyone have any systems that have employees in a lot of different support groups? Kevin Begosh, RSP 301-791-3540 Phone 410-422-3623 Cell __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
