Woa, that was a lot of "air quotes".... -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Friday, August 29, 2008 1:08 PM To: arslist@ARSLIST.ORG Subject: Re: aradmin command-line export is producing 0 length files
Brad, I have found that the Admin tool (command line or otherwise) can not export "all" forms (-F) if you have "too many" forms on the AR Server. It is a "performance issue" that is "as designed". (According to an incident that I opened with BMC after installing ITSM Service Desk v7.0.1 on our dev server.) I would suggest an experiment.... Create a packing list and add say.. 50% of the forms to the packinglist. Then export the objects using the packing list as the "List". If that fails... cut it in half again. If it works then add another 25% back to it (so 75% of the total). Then iterate until you find your "to many" limit. HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Fri, Aug 29, 2008 at 12:29 PM, Brad Fike <[EMAIL PROTECTED]> wrote: > ** > I'll try that but just to be clear... I am getting the file. It just does > not have any contents. So it is finding the path just fine and starting the > *.def file but not writing any contents to it. > > -Brad > > ----- Original Message ---- > From: LJ Longwing <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Friday, August 29, 2008 11:19:08 AM > Subject: Re: aradmin command-line export is producing 0 length files > > Brad, > Just a few things you can try....ensure that the user you are using is an > admin (yea...I know...simple...but ya never know)...and try changing your > path to c:/ instead of what it is currently...this is what I used to try > this out for you > > aradmin.exe -x <server> -portnum <port> -u <user> -p <password> -o > "C:/export.log" -e "C:/20080829.def" -F > > I got the same log as you, but my def file had content. I'm using 7.1 P3 > Admin tool...so I would play around with the location of the files to see if > that's possibly where the issue is. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of fikebr > Sent: Friday, August 29, 2008 8:41 AM > To: arslist@ARSLIST.ORG > Subject: aradmin command-line export is producing 0 length files > > All, > > Environment: > ARS: 7.1.00 Build 200708221849 > OS: SunOS 5.10 > DB: Sybase 15.0.1 > > I am using the following syntax to get a daily *.def file export but it is > only returning 0 length files. Has anyone else seen this or know of a fix? > > Command Line: > aradmin.exe -x delldevatrium -portnum 22000 -u <user> -p <password> -o > "E:/Backups/delldevatrium/delldevatrium.log" -e > "E:/Backups/delldevatrium/20080829.def" -F > > Log Output: > Action Request System Administrator Tool. > (c) 2006 BMC Software, Inc. > > Date : 08/29/08 Time : 02:00:00 > > > Starting export of definition..... > > Number of Objects to be exported. > > Forms: 968 > Active Links: 0 > Filters: 0 > Escalations: 0 > Menus: 0 > Active Link Guides: 0 > Filter Guides: 0 > Applications: 0 > Packing Lists: 0 > Web Services: 0 > DSO: 0 > DSO Pools: 0 > Extension Objects: 0 > > Export of definition Done. > > > I've tried it with both a 7.1 and 6.3 Aradmin tool. > > Thanks, > Brad ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
