The Asset Management section allows scheduling which includes notifications and they can be recurring.
-----Original Message----- From: Payne, George <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Mon, 15 Sep 2008 6:15 pm Subject: Future or Ongoing Maintenance Tasks ** Hey everyone, AR Server: 7.0.01 P05 Server: AIX 5.3 Database: Oracle 10g ITSM Suite: 7.0.01 P05 with Patch 9002 applied Our Datacenter Manager would like to create tasks (or service requests) for ongoing physical inventories of the data center. Additionally, the head of our Windows System Admin group would like to create ongoing tasks (or service requests) for recurring maintenance activities. They would like to create one “job” for each of these items that would create Incidents or Change Requests or Service Requests on a periodic basis. I could create a series of ESCALATIONS to create those, but it seems that there was supposed to be some “out-of-the-box” functionality to provide something like this. We do own SLM if that could be leveraged for this in any way. Thanks in advance, George George Payne Corporate Applications Developer Electric Reliability Council of Texas (512) 248-3940 [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
