We will be very much interested if there is any such tool and I agree with you, as a developer it is really a night mare doing the Data configuration work.
I wish there was some Data Wizard tool to do this. Regards Mahesh On Wed, Sep 17, 2008 at 4:42 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote: > ** > Thank you Mahesh.. > > I was hoping for a tool to import the rest to make life a bit easier! I > wonder if it would be too hard to build such a tool from scratch than to > enter 900 billion configuration records by hand :-) Okay its not that much > but you know what I mean.. 200 is a lot too and a lot more uninteresting to > do manually than developing some ARS code to facilitate the same thing.. > > Are you or anyone reading this post, aware of any 'behind the curtains' > kind of a document about SRM that may be useful if one were to attempt to > build such tools? > > Joe > > ----- Original Message ---- > From: Mahesh Chandra <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Wednesday, September 17, 2008 5:35:11 PM > Subject: Re: Data load tool for Service Request Management 2.2 > > ** Hi Joe > > If the environment is a mix and match, it is possible to import the > Navigational Categories, Work Order Templates and Task templates but not the > SRD's, PDTS and AOTs. (Ref: Page 324 of SRM 2.2 Admin Guide) > > In our case, it was ITSP 3 Request Management to ITSM SRM 2.2. We had to > manually create AOT's and associate the Work Order Template to the AOT, then > create PDT and SRD. > > Thanks > Mahesh > > > On Tue, Sep 16, 2008 at 12:30 PM, Joe DeSouza <[EMAIL PROTECTED]>wrote: > >> ** >> I have some data for Navigational Categories, SRD's, Item details with >> SRD's, etc given to me in the form of a excel spreadsheet.. >> >> Is there a tool available for data load for SRM 2.2 configuration data? Or >> is it pretty much something that I may need to build myself? >> >> Joe >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
