I do not remember if that was available in 6.3, but yes its an available keyword in 7.0. If its available in 6.3, it will be found in the KEYWORDS list of set fields actions. If its not available, try it anyway.. I know that BMC sometimes hid such new features while testing it, in a release prior to the actual release when they made it available, but manually trying to use the feature worked in such releases.. If you entering that gives you an error while saving the AL or if it gets an automatic double quote around it, you will know you cannot use it.. Joe
----- Original Message ---- From: "Balakumar, Viswanathan" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, September 18, 2008 10:10:16 AM Subject: Re: How to catch webservice Error code\ARERR [9130] ? Carey, Unfortunately I am in ARS 6.3. Is there any workaround in ARS 6.3? Joe, Thanks for your Inputs. But I am not sure where to get the $ERRMSG$ that you are mentioning? It's not a Keyword also (at least in 6.3\7.0)? Is it a Keyword in 7.1? Request you to provide more information. Thanks, VB ________________________________ From: Action Request System discussion list(ARSList) on behalf of Carey Matthew Black Sent: Wed 9/17/2008 10:28 PM To: arslist@ARSLIST.ORG Subject: Re: How to catch webservice Error code\ARERR [9130] ? VB, I think it can be trapped if your using v7.1 or higher. What ARS Server version are you using? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Sep 17, 2008 at 4:42 PM, Balakumar, Viswanathan <[EMAIL PROTECTED]> wrote: > ** > > HI, > > I am calling the OOTB "People_Query_Service" (Question is not specific to > this webservice) using the set fields and then mapping the response to > another form to store the People records returned. It works fine when I get > some return values. > > But if there is no data it returns me an error like this.. > > ARERR [9130] An exception occurred from the WebService class: > > MessageType: 2 MessageNum: 302 MessageText: Entry does not exist in database > AppendedText: > > The Question is will I be able to catch this error code & error Message in a > Field? Currently it's thrown in the user Screen. > > I could not see this error codes in the output values, so that I can map it > to the fields ? > > Hope somebody has done it or some other way to do it ? > > Thanks, > > VB _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
