Joe, I just found out that they will not be using Tomcat. It was installed simply as a "backup". In any case I am now using IIS and installed New Atlanta. I can now get to the arwebreportviewer.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Thursday, September 18, 2008 10:24 AM To: arslist@ARSLIST.ORG Subject: Re: Business Objects ** Tomcat can be used either as a servelet against another web server like apache or IIS, etc or as a standalone ie performing the function of a web server as well as the servelet engine.. Find out from your web team how that is setup.. Joe ----- Original Message ---- From: "Sokol, Brian" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, September 18, 2008 9:15:59 AM Subject: Re: Business Objects ** This server was setup by the Business Objects staff and I have never used Tomcat before so I am not quite sure. The service that is running is Apache Tomcat 5.0.27 if that helps. Is it possible there is no servlet engine? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Wednesday, September 17, 2008 4:36 PM To: arslist@ARSLIST.ORG Subject: Re: Business Objects ** Are you using Tomcat as a servelet or as a web server? Joe ----- Original Message ---- From: "Sokol, Brian" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, September 17, 2008 4:03:08 PM Subject: Re: Business Objects ** Hi Joe, I just checked the server and the local internet guest account has permissions to the Mid Tier folders. I do not know Tomcat at all so I am flying blind here. The web server is running but the arwebreportviewer will not load. Brian ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Wednesday, September 17, 2008 3:50 PM To: arslist@ARSLIST.ORG Subject: Re: Business Objects ** Brian, I'm asking the obvious - have you checked the permissions to the newly installed BO11 files if these could be read/executed by the user that runs Tomcat? Joe ----- Original Message ---- From: "Sokol, Brian" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, September 17, 2008 9:41:35 AM Subject: Business Objects ** OK after spending some time finally getting Crystal 10 to work with Remedy I was told that they are upgrading to Business Objects 11 Enterprise on a new server. Back to square 1. I installed the ARWebReportViewer but the config screen will not load. I just get the generic blank page can not be displayed message. Tomcat is already installed on the server and the service is running. It is under the BO directory. The midtier installer did not find it during the install so I had to point it to Tomcat. Anyone have anything I can check? This is Midtier 7.1 on Windows server 2003. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com <http://www.scholastic.com/> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
