Actually is really funny that they called it a defect. They have always referenced it as working as designed. It's how BMC/Remedy designed the system to send email to folks in a specific permission group. Many special characters translate to zero which is the Public permission group and sends to all with a User Account in the system.
We have workflow that requires the email be fully qualified so that it contains an @ and meets a minimum number of characters. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, September 22, 2008 2:41 PM To: arslist@ARSLIST.ORG Subject: Re: Leading zeros in Email Address sends email to all users I do not believe it is fixed. A minus sign, negative number, and zero all email everyone. Funny they have the defect as 'non-repeatable'. Axton Grams On Mon, Sep 22, 2008 at 2:35 PM, Marc Simmons <[EMAIL PROTECTED]> wrote: > ** > Hi Listeners, > > I had a user intentionally enter in 000000 as an email address this > weekend. Needless to say it created havoc. The email engine sent email to > everyone in the system. I know that this has been documented out the > wazoo. My question is whether or not this remains an issue in the 7.X > server. > > BMC has it listed as issue: SW00257339 for server 6.3, with a status of 'Not > Repeatable'. > > Unfortunately, my customer has a naming convention that allows any number of > zeros in the users login account name (for all systems, not just Remedy) in > any position in that login account (leading, trailing, in the middle) but > mostly trailing as a 1 up series (01, 0002, 0013 etc). > > So again, I want to verify if this is fixed in the 7.x product before I > start digging too deep to fix it myself. > > Thanks in advance, > > -- > Marc Simmons > Remedy Administrator > > "Everyday above ground is a good day... the rest is a choice!" > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
