AR System 7.0.01 Patch 004 Mid-tier Version 7.0.01 200609271856 AR Admin and AR User Version 7.0.00 Patch 2
> ----- Original Message ----- > From: "Roger Medsker" <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Subject: Re: Webservice error > Date: Wed, 24 Sep 2008 21:14:31 -0500 > > > Atul, > > What patch versions are your installations of AR System, Mid-tier and Remedy > Admin? All of them must be 7.00.01 patch 004 or later. Or they must all be > 7.00.01 patch 003 or earlier. > > Roger Medsker > Remedy Consultant > Bluestem Consulting Group, LLC > [EMAIL PROTECTED] > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra > Sent: Wednesday, September 24, 2008 8:31 PM > To: arslist@ARSLIST.ORG > Subject: Webservice error > > All, > > We have ARS 7.00.01 version on a HPUX 11.11 and are trying to configure > webservice plugin. It loads properly when we start arsystem. > > I have a very simple webservice to test it out and am getting the following > error (on the user tool) when the filter (that consumes the webservice) is > fired: > > "ARERR [9130] An exception occurred from the WebService class : Unknown > Error" > > Also the arplugin.log has the following snippet: > > <PLGN> <TID: 000017> <RPC ID: 0000000008> <Queue: ARFILTERAPI> <Client-RPC: > 390695> /* Wed Sep 24 2008 15:47:31.3286 */<ARSYS.AREA.LDAP> <FINE> > soapService = TestRcvService > <PLGN> <TID: 000017> <RPC ID: 0000000008> <Queue: ARFILTERAPI> <Client-RPC: > 390695> /* Wed Sep 24 2008 15:47:31.3292 */<ARSYS.AREA.LDAP> <FINE> > soapMethod = OpCreate > <PLGN> <TID: 000017> <RPC ID: 0000000008> <Queue: ARFILTERAPI> <Client-RPC: > 390695> /* Wed Sep 24 2008 15:47:31.3299 */<ARSYS.AREA.LDAP> <FINE> soapURL > = > http://MYIPADDRESS/arsys/services/ARService?server=arstest&webService=TestRc > v > <PLGN> <TID: 000017> <RPC ID: 0000000008> <Queue: ARFILTERAPI> <Client-RPC: > 390695> /* Wed Sep 24 2008 15:47:31.3305 */<ARSYS.AREA.LDAP> <FINE> > soapNamespace = urn:TestRcv > <PLGN> <TID: 000017> <RPC ID: 0000000008> <Queue: ARFILTERAPI> <Client-RPC: > 390695> /* Wed Sep 24 2008 15:47:31.3351 */<ARSYS.AREA.LDAP> <FINE> > java.lang.NullPointerException > <PLGN> <TID: 000017> <RPC ID: 0000000008> <Queue: ARFILTERAPI> <Client-RPC: > 390695> /* Wed Sep 24 2008 15:47:31.3400 */<ARSYS.AREA.LDAP> <FINE> > java.lang.NullPointerException > <PLGN> <TID: 000017> <RPC ID: 0000000008> <Queue: ARFILTERAPI> <Client-RPC: > 390695> /* Wed Sep 24 2008 15:47:31.3451 */-CALL > FAIL > > Any help would be appreciated. > > Thanks > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
