All, I need some quick advice for my management on how many Service Desk and Change Floating Licenses we should purchase for our new system. Can someone tell me what the ratio of AR System Floating licenses to Service Desk Floating Licenses you have with your system? I know that Application floating licenses are only grabbed from the user pool when a record is updated or submitted to the database which is a split second thing, in that case lets say for example I have 100 AR System Floating Licenses and I own service desk and my user base is 24 hours and not all users will use the system during peak hours how many Service Desk Floating licenses should I purchase? 1:3 or 1:4 or would a higher ratio be better?
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