All, I need some quick advice on how many Service Desk and Change Floating Licenses we should purchase for our new system. Can someone tell me what the ratio of AR System Floating licenses to Service Desk Floating Licenses you have with your system?
I know that Application floating licenses are only grabbed from the user pool when a record is updated in the database which is a split second thing, in that case lets say for example I have 100 AR System Floating Licenses and I own service desk and my user base is 24 hours where 75% of the users use the system during the day how many Service Desk Floating licenses should I purchase? 1:3 or 1:4 or would a higher ratio be better? Thanks. John Bilinski US Department of Justice Operations Services Staff OSS Remedy System DBA Contractor (CSC) 202.305.3202 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
