Can anyone confirm that the Remedy "Client Type" for transactions originating from Web Services will be "34"? When I create a filter to capture the CLIENT-TYPE (keyword) from a Web Service transaction I get "34". Is this a reliable and consistent value that can be expected? Below is an extract from Remedy's Configuration manual on client types but it does not list 34 as one of the client types... Thanks. -Ken L. CLIENT TYPES from configuration manual:
Following are the Disable-Client-Operation tag numbers 1—AR System clients prior to the 5.0 version 2—BMC Remedy Administrator 3—BMC Remedy User 4—BMC Remedy Import 5—Distributed Server Option 6—AR System ODBC 7—Approval Server 8—AR System web server (waserver) 9—Mid tier (version 5.0 and later) 10—Palm Pilot 11—Flashboards 12—Flashboards mid tier 13—Enterprise integration 14—arreload 15—arcache 16—ardist 17—runmacro 18—armaild, armailex (pre-5.1) 19—arimportcmd 20—Report creator plug-in 21—BMC Remedy Alert 4000—Driver (sample program) 4001—Distributor of application 4002—arhelp 4003—arjanitor 4004—armenu 4005—arstruct 4006—artext 4007—arsqled 4008—archgsel Ken Leihkauff North American Integrated Services Management Center (NAISMC) Science Applications International Corp. (SAIC) Phone: 865-425-5107