I also notice there must be some other setting difference between the 2
servers.  The fast one has an OK response between each statement while
the slow one does not.  Is there some other setting in the db that is
different?

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing
Sent: Wednesday, October 01, 2008 3:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: SQL Delete - Slow on Import - Thoughts


** 
I would suggest updating statistics on your prod server DB.  It looks
like it may be a problem with the delete statement taking a bit of time
to find the record for delete from T793.

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tanner, Doug
Sent: Wednesday, October 01, 2008 1:15 PM
To: arslist@ARSLIST.ORG
Subject: SQL Delete - Slow on Import - Thoughts


** 

ARSLIST (DBA's?)

 

                        I have an issue after a recent hardware upgrade
(Application Server and MS SQL Server) where the system is running
extremely fast and acceptable, unless I run arimportcmd or arimport. It
does not matter what file or table I am selecting for the "Import" the
deciding factor is what option I use in the Import (See Below) ( I am
working with our DBA as well)

 

Here are the details

ARS 6.3 Patch 23

MS SQL 2000 (Remote Enterprise Server)

 

 

Server D = Development

This system runs great all the time including arimport and arimport
command

 

Server P = Production

This system runs great except when we run arimport and arimport command
with the option of Update OLD record with New Record Data (Due to data
requirements I MUST use this option)

 

(SLOW - PRODUCTION - Import set to - Update OLD record with New Record
Data)

 

21:23:06.5310 */SELECT C1 FROM T793 WHERE C1 = N'0000042433'

21:23:06.5310 */BEGIN TRANSACTION

21:23:06.5310 */SELECT C1 FROM T793 WHERE C1 = N'0000042433'

21:23:06.5310 */SELECT
C1,C2,C3,C4,C5,C6,C7,C8,0,C112,C1000005076,C1000005078,C1000005079,C1000
005080,C1000005081,C1000005082,C1000005083,C1000005084,C1000005085,C1000
005086,C1000005087,C1000005088,C1000005089,C1000005090,C1000005091,C1000
005092,C1000005093,C1000005094,C1000005095,C1000005096,C1000005097,C1000
005098,C1000005099,C1000005100,C1000005101,C1000005102,C1000005103,C1000
005104,C1000005105 FROM T793 WHERE C1 = N'0000042433'

21:23:06.5310 */SELECT entryId,T0,U0,T1,U1,T2,U2,T3,U3,T4,U4 FROM H793
WHERE entryId = N'0000042433'

21:23:06.5310 */DELETE FROM T793 WHERE C1 = N'0000042433'

21:23:06.5620 */DELETE FROM H793 WHERE entryId = N'0000042433'

21:23:06.5620 */SELECT nextId FROM arschema WHERE schemaId = 793

21:23:06.5620 */INSERT INTO T793
(C2,C3,C4,C5,C6,C7,C8,C112,C1000005076,C1000005078,C1000005079,C10000050
80,C1000005081,C1000005082,C1000005083,C1000005084,C1000005085,C10000050
86,C1000005087,C1000005088,C1000005089,C1000005090,C1000005091,C10000050
92,C1000005093,C1000005094,C1000005095,C1000005096,C1000005097,C10000050
98,C1000005099,C1000005100,C1000005101,C1000005102,C1000005103,C10000051
04,C1000005105,C1) VALUES
(N'tanned01',1125429522,NULL,N'AR_ESCALATOR',1125436833,1,N'Vendors',NUL
L,N'0000042433',N'JC DIPIAZZA INC',NULL,N'WALDWICK',N'07463',N'NJ',N'2
NORTH
STREET',NULL,N'W',N'X',NULL,NULL,NULL,N'0052',NULL,NULL,NULL,NULL,NULL,N
ULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,N'0000042433')

21:23:06.5620 */INSERT INTO H793 (entryId,T0,U0,T1,U1) VALUES
(N'0000042433',1125429522,N'tanned01',1125436833,N'AR_ESCALATOR')

21:23:06.5620 */COMMIT TRANSACTION

 

 

 

(FAST - DEVELOPMENT Import set to - Update OLD record with New Record
Data)

19:26:34.9220 */SELECT C1 FROM T793 WHERE C1 = N'0000042433'

19:26:34.9220 */OK

19:26:34.9220 */BEGIN TRANSACTION

19:26:34.9220 */OK

19:26:34.9220 */SELECT C1 FROM T793 WHERE C1 = N'0000042433'

19:26:34.9220 */OK

19:26:34.9220 */SELECT
C1,C2,C3,C4,C5,C6,C7,C8,0,C112,C1000005076,C1000005078,C1000005079,C1000
005080,C1000005081,C1000005082,C1000005083,C1000005084,C1000005085,C1000
005086,C1000005087,C1000005088,C1000005089,C1000005090,C1000005091,C1000
005092,C1000005093,C1000005094,C1000005095,C1000005096,C1000005097,C1000
005098,C1000005099,C1000005100,C1000005101,C1000005102,C1000005103,C1000
005104,C1000005105,C536870913 FROM T793 WHERE C1 = N'0000042433'

19:26:34.9220 */DELETE FROM T793 WHERE C1 = N'0000042433'

19:26:34.9220 */DELETE FROM H793 WHERE entryId = N'0000042433'

19:26:34.9220 */OK

19:26:34.9220 */INSERT INTO T793
(C2,C3,C4,C5,C6,C7,C8,C112,C1000005076,C1000005078,C1000005079,C10000050
80,C1000005081,C1000005082,C1000005083,C1000005084,C1000005085,C10000050
86,C1000005087,C1000005088,C1000005089,C1000005090,C1000005091,C10000050
92,C1000005093,C1000005094,C1000005095,C1000005096,C1000005097,C10000050
98,C1000005099,C1000005100,C1000005101,C1000005102,C1000005103,C10000051
04,C1000005105,C536870913,C1) VALUES
(N'tanned01',1125429522,NULL,N'AR_ESCALATOR',1125436833,1,N'Vendors',NUL
L,N'0000042433',N'JC DIPIAZZA INC',NULL,N'WALDWICK',N'07463',N'NJ',N'2
NORTH
STREET',NULL,N'W',N'X',NULL,NULL,NULL,N'0052',NULL,NULL,NULL,NULL,NULL,N
ULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1222385194,N'0000042433
')

19:26:34.9220 */OK

19:26:34.9220 */INSERT INTO H793 (entryId,T0,U0,T1,U1) VALUES
(N'0000042433',1125429522,N'tanned01',1125436833,N'AR_ESCALATOR')

19:26:34.9220 */OK

19:26:34.9220 */COMMIT TRANSACTION

 

Thoughts?

 

 

Doug Tanner

Manager, Enterprise Workflow

Remedy Skilled Professional (RSP)

Office (704) 328-3178

Cell    (980) 230-8563

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 

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