What patch of ITSM are you on? I am on ARS patch 3 and ITSM patch 7.. The ARS patch should not make that much of a difference, its the ITSM patch that is likely to modify any ITSM related workflow if any..
Joe ----- Original Message ---- From: sivarama velicheti <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, October 2, 2008 3:00:42 PM Subject: Re: change request error ** Hi Joe, No This is the default error message and I have not modified it in any way and yes I am on ARS 7.1 patch 3 and ITSM 7. May be its due to the patch that the error differs? Just a guess. Thanks Siva _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"