I do not know of any alternatives except custom builds. What are your concerns with the SLM module? I have worked with it and I'm pretty familiar with it's strengths and limitations. William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157
________________________________ From: Action Request System discussion list(ARSList) on behalf of Trond Valen Sent: Fri 10/3/2008 3:11 AM To: arslist@ARSLIST.ORG Subject: Alternatives to SLA / SLM module in Remedy ** Hi! I'm not very impressed by the SLA / SLM module in Remedy. Does anybody know is there are any alternative applications for setting up Service Level Agreements in Remedy (preferably for version 6.3), or an application that Remedy can integrate with for such purposes? Brgds Trond Valen __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"