I'm assuming your Knowledge Management tool is "Remedy Knowledge Management"?
Update your KMS_Config.xml with your ssl port. Alan Blake Knowlysis | Services Manager | Office: 801.224.0002 ext 105 _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Abdullah Baytops Sent: Monday, October 06, 2008 11:30 AM To: arslist@ARSLIST.ORG Subject: SSL on Knowledge Management Hello All I have running Mid-tier (SSL ) and just added the Knowledge Management tool to the list. The problem I am having is that my Knowledge Management installation will not allow SSL even though the rest of the ITSM products work at the moment with no problem. Can anyone provide some insight on why this may not be working or how any of your clients may have had success in this. I have already tried to change the server.xml file as well as updated the kms_conf.xml file. All which have no success. I can see the application on http: but when I change KMS information to https: all goes down from there. Mid-Tier 7.1.0 Patch 4 AR Server 7.1 Patch 6 SQL Server 2005 Apache Web Server/ Tomcat Any information would helpful right now. V/R Abdul Baytops Director of Business Operations Digital Foundation Corporation Web: <http://www.digitalfoundation.org/> www.thedigitalcorp.com Toll Free: 888-754-0341 Office: 301-861-3099 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
