Interesting, 7.0.1 Patch 004, 005, 006 and 007 Technical Bulletin documentation just tell you where to get the patches but does not describe what was fixed.
Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Friday, October 10, 2008 2:33 PM To: arslist@ARSLIST.ORG Subject: Re: Polish Translation and Email Templates.... ** I just found out that our email engine is at a higher patch level than the server. I'm not sure what it is though. (I'm going to find out). I'm going to take a look at this and perhaps I did find a bug! Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Friday, October 10, 2008 2:01 PM To: arslist@ARSLIST.ORG Subject: Re: Polish Translation and Email Templates.... ** I'm married to a woman of Polish ancestry so I could offer LOTS of hilarious replies but... I do remember seeing in the last patch notes some problems with Swedish translations and characters being fixed - things like wrong characters and characters being stripped out. Perhaps there are bugs with this as well. I'd take it to BMC engineering. William Rentfrow Principal Consultant, StrataCom Inc. [EMAIL PROTECTED] 701-306-6157 C ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Friday, October 10, 2008 12:53 PM To: arslist@ARSLIST.ORG Subject: Polish Translation and Email Templates.... ** I'm having a heck of a time getting my polish translated Email Template (type:HTML) to come through email normally. I have translated my other email template to: Japanese Korean Dutch Czech Simplified Chinese German Italian Hungarian Portuguese Spanish These do not create any problems. But when I create my template in Polish and add the html file to the AR System Email Template form and send an email through my form, everything comes through all messed up. My friend in Poland's email doesn't come through quite as junked up as mine, but still not correct. I can copy and paste the Polish characters in to an email and it comes through just fine, so I'm thinking it has something to do with ARS? This is what gets messed up. All the "a" and the "z" (below is what it SHOULD look like) ciągle dąży do poprawy produktów i usług We are using ARS 7.01 patch 3 Oracle 10i Database Windows 2003 Servers Everything should be unicode compliant. Any ideas? Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
