Dear ARSListers -

 

This is a reminder of our upcoming Washington D.C. Area Remedy Users Group
(WARUG) meeting on Friday 24 October 2008 again at the Booz Allen Hamilton
building in Mclean, VA.  The agenda has been finalized as follows:

 

   9:00 - 9:15            Betina Lose,  WARUG Chairperson,  Welcome

 

   9:15 - 10:00         Jeff Mikulas, BMC,"Identity Management w/ Service
Request Management"

 

  10:00 - 10:15        Break

  10:15 - 11:00        Mark Herring,  Abydos, "Analyzing, Documenting,
Editing and Graphically Presenting 

 
Workflow Rules with Abydos Analyser"

 

  11:00 - 11:45        David Quinn, BMC, "BMC Remedy Updates (ARS 7.5
Update, Recent Acquisitions, New Pricing Model,

 
General Sizing Guidelines, Things to Consider when Installing ITSM 7, Q&A)"

 

  11:45 - 12:00         Betina Lose, Meeting Close

 

If you think you'll attend, please let me know by 20 October 2008 in order
to get you on the BAH access list and have a badge made for you.  

 

Looking forward to seeing everyone on Friday, 24 October.

 

--BL

 

The Washington D.C. Area Remedy Users Group (WARUG) is a an organization for
anyone interested in the BMC Remedy products and tools.  See www.warug.org .

____________________________________________________

Betina Lose, President/Software Engineer

Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)

Certified ITIL V3 Foundation

Bleeding Edge Technologies, LLC

18411 Kingsmill Street

Leesburg, VA 20176

 

Chairperson, WARUG

www.warug.org

 

 


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