I do not have access to one of the servers. Someone at a different site was going to create the mappings.
Will this cause an issue if I apply my DSO license and there are no mappings, and I cannot see the remote server? Basically, I just want to stage it up so I can turn on DSO at a later time. I'm trying to take advantage of a scheduled outage for the hardware upgrade, so I don't have to restart Remedy later and schedule a second outage. Is there a way to back-out the DSO if there are issues, other than doing a re-install? Thanks, Gary -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Wednesday, October 15, 2008 10:00 AM To: arslist@ARSLIST.ORG Subject: Re: DSO Question ** Yes, you only need to be able to log into both servers to create mappings and for DSO to run after mappings and workflow have been created. -----Original Message----- From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wed, 15 Oct 2008 10:43 am Subject: DSO Question ** Hi all. Hope everyone is doing fine. Windows/ARS 6.3/SQL Server This weekend, we are upgrading hardware on one of our remedy server. I’m considering applying my DSO license afterwards. I do not have my mappings set up yet, as my firewall rule isn’t in place yet. My question is, is it okay to go ahead and apply my DSO license before having the mappings and the firewall rules? And just to clarify, after applying the DSO license, all I need to do is restart the server, correct? Thanks, Gary Opela, Jr. __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
