I've always created new classes via the cmdbdriver. This way you can set
the classid to whatever you want.
I remember once looking at the workflow on the console and finding that it
wouldn't take much to set the classid to an upper case version of the
class name (ie mimicking the way the otb classes are set).
Could you delete your classes and use one of these methods to recreate them?
Cheers
Peter
> Hi
>
> I've noticed that when creating new custom classes in the CMDB, that the
> ClassID is set to be a GUID, has anyone changed this? This will be an
> issue for us as the class ID is shown in the CI viewer.
>
> I have tried changing the ClassId in the OBJSTR:class form but a second
> entry is created in the Schema Name form with this new class id. Or should
> I be changing the Class ID in the Schema Names form first. Even though all
> the documentation says not to change the data in the OBJSTR forms.
>
> Thanks
>
> Sarah
>
>
> Sarah Evans
> Remedy Technical Consultant
>
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