List,

I've got an escalation that pushes values from HPD:Help Desk to a staging form. 
One of the values I want to push is $Status History.Resolved.USER$. However, 
each time I select that field or type it in and press modify action, it 
switches it to $Status History.New.USER$. Has anyone seen this before? Any 
suggestions? Go home early?

ARS & ITSM 7.0.01p003, MSSQL 05

Thanks,
Matt

Matthew C. Gayford
Technology Research & Development
Information Technology Systems Division
University of North Carolina Wilmington
(910) 962-7177


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