Donald,
It sounds like you're on the right path with this. You do need to set IIS to run as 32-bit and get the asp.net updated. However, you should be loading a newer version of MT, IMHO. Try this: go to Add/Remove Programs and uninstall both Tomcat and the Jakarta ISAPI Redirector (not Mid-Tier). Go to Windows Explorer and delete the d:\program files\apache. folder and sub-folders. Now, run the ARS 7.1 patch005 MT Installer. Choose IIS and Tomcat, and 'reinstall' your MT. It should reinstall both the Jakarta and Tomcat for you. You'll get Tomcat 5.5.25, which is now bundled with patch004 and patch005. I've used the above method several times on Windows 2003 x64 with success, but it would not work if the IIS had not been changed to 32-bit and restarted first. Good luck! Matt Reinfeldt From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Savant, [EMAIL PROTECTED] Sent: Monday, October 20, 2008 6:03 PM To: arslist@ARSLIST.ORG Subject: problems w/jakarta for mid tier on 64-bit W2003 Enterprise ** So far, we've been unable to bring the Mid Tier up using Jakarta on our new 64-bit W2003 Enterprise server. We've been working with Support for a week now, they're pointing to Jakarta as the problem. Here's what we've tried so far: - successfully loaded ARS 7.1 p002 on MS Windows Server 2003 Enterprise Edition, 64-bit to D:/Program Files, received no errors. - ran the command that enables 32-bit mode: cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 1 - found the ARSList post re: D:/Program Files vs. D:/Program Files (x86) but according to Support, the Mid Tier is registered as a 32-bit application so Windows knows how to deal with it. - ran the command that installs the 32-bit version of asp.net to clear the ISAPI filter error: %SYSTEMROOT%\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i - downloaded fresh copies of Tomcat and Jakarta directly overriding those provided during the Remedy install. Tried both 32-bit and 64-bit versions of Jakarta. - Mid Tier simply won't come up under IIS using Jakarta Redirector. We turned on logging, the debug log shows: jk_isapi_plugin.c (1417): [/arsys] is not a servlet url. - Able to use Mid Tier under Tomcat without issue, but we must use IIS. - Loaded ServletExec, Mid Tier works under this as well so it may an option, albeit an expensive one. If anyone has run into a similar problem, any insights would be most appreciated. Thanks. - Don __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
