Unfortunately not, it was two years and two companies ago now. I know it exists because I spent over a week pulling my hair out on the same issue, then bit the bullet and called BMC who promptly sent me the article. You should get BMC Support to send you the article too. For some reason, not all KB articles are publically available on their knowledge base. I don't know if that is by design, just a configuration problem, or just something screwy in how the Knowledge Base does its searches.
James Van Sickle Remedy Developer Office: 972-409-4902 Mobile: 214-399-1254 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Tricky Sent: Friday, October 24, 2008 10:55 AM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] LDAP timestamps ** Using the date/time field displays a different date than the actual date... It displays 12/31/1969 5:00:00 PM instead of 10/18/2008 16:23:52. Do you remember what to add on the ar.cfg? I can't find the KB on BMC support. Thanks, Jason --- On Fri, 10/24/08, VanSickle, James W <[EMAIL PROTECTED]> wrote: From: VanSickle, James W <[EMAIL PROTECTED]> Subject: Re: LDAP timestamps To: arslist@ARSLIST.ORG Date: Friday, October 24, 2008, 8:19 AM ** If you are using a Vendor form, the conversion should be automatic in using a Date/Time field. However, at a previous company I was at, their LDAP system had date/times stored in a slightly different format than normal. BMC Support has a KB article that outlines settings you can add to your ar.cfg file to recognize the different LDAP date/time formats. It has been two years since I last used it, but remember that it worked to fix my problem reading LDAP dates/time fields. Good luck, James Van Sickle Remedy Developer Office: 972-409-4902 Mobile: 214-399-1254 ________________________________ From: Action Request System discussion list(ARSList) [mailto: _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
