All,
Not sure what the issue with that server we were using was, but it was 
definitely that server.
We just finished installing Mid-Tier 7.1 Patch 5 on another server in that 
domain.
We were able to get a completely clean IIS setup with none of the nonsense on 
the other box.
It all came up fine, so it was something with that server that was preventing 
the system form completely displaying the web pages.
Thinking it might have been the Web Service Extensions in IIS that might have 
been blocking something.
Either way I'm happy I finally got that monkey off my back.
Thanks for the suggestions though guys.

Thanks,
Matt

From: Matthew Perrault
Sent: Wednesday, October 15, 2008 2:22 PM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Mid-Tier Web Page is coming up blank

Frank/Joe
Yes there is source code behind the page.
I copied it and dropped it into a html file on my local machine and it still 
showed up blank.
I did go through the net and look for something similar to this and I did find 
something similar from back in 2005 and it was with 6.3 and it was the same 
thing.
The lady said that it had to do with the extensions not being listed or blocked 
in IIS.
Well I did check and correct that in IIS, yet the page still came up blank.

With regards to the timezone, I changed my client pc timezone to GMT +10 
Canberra, Melbourne, Sydney
And when I hit the web page, this is what it is showing as the time zone:
usertimezone=Antarctica%2FDumontDUrville
For some odd reason, that just doesn't look correct....

Matt
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Frank Caruso
Sent: Thursday, October 16, 2008 5:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier Web Page is coming up blank

**
Is there source code behind the page? Or is there nothing coming back in teh 
for of JScript and HTML tags?

I had this happen the other night. Upgraded MT, went to config page and all was 
well. Then tried opening the  Home page and got a blank screen, but there was 
source code. After playing around for a few minutes I decided to close all my 
browsers and try again. The next time it worked and the home page came up.
On Wed, Oct 15, 2008 at 2:35 PM, Joe DeSouza <[EMAIL PROTECTED]<mailto:[EMAIL 
PROTECTED]>> wrote:
**
On windows & IIS, when all fails, restart the darn box :-)

On a more serious note, do you see anything in the mid-tier logs or your IIS 
logs?

Joe

----- Original Message ----
From: Matthew Perrault <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>>
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Sent: Wednesday, October 15, 2008 1:51:28 PM
Subject: Mid-Tier Web Page is coming up blank

**

All,

We recently installed Mid-Tier 7.1 Patch 3 on a box in Australia .

I can log into the configuration page and that comes up fine.

Yet when I try and go to an actual form, I get the little animated "Loading..." 
gif, then it says downloading item 10 of 16 (in the lower left corner of IE), 
it counts down to 1 of 16 then finishes.

Then in the lower left corner it says Done. Yet the Web Page is blank. Nothing 
there, no errors, just a blank white web page.

The strange thing is we have this same Mid-Tier version installed on other 
servers and all of them seem to work fine.



The odd things about this server are with IIS.

First it doesn't have the standard "defaultWebSite" it has something else.

But that shouldn't matter as I've installed it under other Web Sites in IIS and 
gotten it to work.

The other thing is, this has a specific IP specified in the Web Site 
identification.

Yet I tried removing that and now luck either.



At this point I don't know where else to look to try and figure out why this 
web page won't come up.



ARS 7.0.1 Patch 4

Windows 2003

SQL Server

Mid-Tier: 7.1 Patch 3

IIS 6

Apache/Tomcat 5.5



Any thoughts or suggestions on where to go from here with this issue would be 
appreciated.

Thanks

Matthew Perrault

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