Mario Roehr sent me a copy. Thanks! On Wed, Nov 5, 2008 at 4:50 PM, Jon Chau <[EMAIL PROTECTED]> wrote:
> Greetings all, > > I was wondering if anyone had a copy of this that they could send to me. > It looks like BMC revamped their developer network site and I can't find it. > > Thanks in advance! > > Jon > > > On Fri, May 2, 2008 at 10:20 AM, Rick Cook <[EMAIL PROTECTED]> wrote: > >> ** I wish I had published this last year, but better late than never, I >> suppose. This is a link to a paper I just wrote up on how to set up >> Operational Categorizations in ITSM 7. Not a procedural manual like BMC >> provides, but one that actually gives an example of values that one might >> use, and instructions on how to keep the lists short. >> >> I used it once at a customer site, and it seemed to work well. A few >> others have begun to make use of it as well, so I thought I would formalize >> it and make it available to anyone who might gain from it. >> >> >> http://developer.bmc.com/jiveProd/entry!default.jspa?categoryID=861&externalID=3231&fromSearchPage=true<http://developer.bmc.com/jiveProd/entry%21default.jspa?categoryID=861&externalID=3231&fromSearchPage=true> >> >> Rick >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
