In the upper right-hand corner of the Incident, you should see a 'View Service Request' link on those entries that came from an SR. Of course if you've set the system parameter that generates SR's for Incident submission, they'll all have this but if you haven't, it should work for you.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Steven Iocco Sent: Friday, November 07, 2008 11:25 AM To: arslist@ARSLIST.ORG Subject: Identify an incident that originated from SRM --_cbf270c5-b681-43cc-823f-12738034b6d2_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Hi folks. Just wondering if there is a field or ID on the incident form th= at identifies if an incident originated from the SRM. I imagine there is o= ne and could probably find it but thought it might be quicker to ask the li= st. Thanks Steve _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" --_cbf270c5-b681-43cc-823f-12738034b6d2_ Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable ** <html> <head> <style> .hmmessage P { margin:0px=3B padding:0px } body.hmmessage { font-size: 10pt=3B font-family:Verdana } </style> </head> <body class=3D'hmmessage'> Hi folks. =3B Just wondering if there is a field or ID on the incident = form that identifies if an incident originated from the SRM. =3B I imag= ine there is one and could probably find it but thought it might be quicker= to ask the list.<BR> Thanks<BR> Steve<BR> <RTE_TEXT></RTE_TEXT><BR></body> </html>= __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ --_cbf270c5-b681-43cc-823f-12738034b6d2_-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
