OT - Friday Humor (at the very end of the old book ... thank you google search)

Fri, 14 Nov 2008 08:27:49 -0800

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Networks and Systems Management: Platforms Analysis and Evaluation by Iosif G. Ghetie
Publisher: Springer-Verlag New York, LLC
Pub. Date: March 1997
ISBN-13: 9780792398790
512 pages

new at Barnes&Noble.com - $253.00 Online price

This book provides a comprehensive methodology for analysis and evaluation of technical characteristics and features of distributed networks and systems management platforms.

Page 414.

...

Application release: Action Request System 2.0, 1996

The Remedy Corporation Action System (ARS) is a distributed client/server management application which extends help desk management functions into the realm of trouble ticket administration using a graphical user interface.
There is also a MS Windows 3.1 GUI version of ARS application available (Version 1.1.6).
The ARS application allows data storage in its own UNIX flat file (recommended for a maximum of 5000 entries, limited by the maximum size of the database which is 10 MB. It also allows exporting of action requests data to ... relational databases.

http://books.google.com/books?id=YKM5MOYLym8C&pg=PA417&lpg=PA417&dq=remedy+ars&source=web&ots=m80JEmrgwH&sig=uGajc81nhmkGoZE4XbUSSO-WhJ8&hl=en&sa=X&oi=book_result&resnum=4&ct=result

ii - RSP


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