I never tried getting it to work with CR 10 - I don't recall why. I suspect you should run this through BMC support. There were several complex things we ran into originally for this.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rob Cvetkovski Sent: Wednesday, December 10, 2008 2:50 PM To: arslist@ARSLIST.ORG Subject: Re: How to setup Mid-tier reports with Tomcat William, I searched your post and found one - but i did not have any luck with it. Here are the details: 1. ARS box OS is Windows server 2003 2. Mid-tier server is on a separate OS - also windows 2003. 3. No - it is not business objects, but Crystal 10 - not sure the what server, windows box it is on. ________________________________ From: Action Request System discussion list(ARSList) on behalf of William Rentfrow Sent: Wed 10/12/2008 1:50 PM To: arslist@ARSLIST.ORG Subject: Re: How to setup Mid-tier reports with Tomcat Search for previous posts by me on this topic :) Quick questions: 1.) What is your ARS box OS? 2.) Is your mid-tier server remote? And what is it's OS? 3.) Do you have a BOXI/CE box? Is it on Windows? And what version of BOXI/CE? William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157 ________________________________ From: Action Request System discussion list(ARSList) on behalf of Rob Cvetkovski Sent: Wed 12/10/2008 12:07 PM To: arslist@ARSLIST.ORG Subject: How to setup Mid-tier reports with Tomcat ** Has anyone come across configuring the reports to work for mid-tier using Tomcat instead of IIS. The install/admin guide for Mid-tier only describes how to do it via IIS and not Tomcat. In reading the guide, I understand a virtual drive needs to be setup for IIS but just wondering if anyone has any documentation or a guide on the steps needed to configure this. Users are getting error ARERR 9260 even when trying to print an existing ticket. We are running 7.1 client & latest mid-tier on patch 5. Any help would be greatly appreciated. Thanks __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"