What .pdf reader and version are you using?

 

The full description of the error shows:

 

160

Error

Decompression has failed.

There was a failure in decompressing the data being processed, for
example, when saving an attachment in the Save-Attachment Run Process
filter command. The format of the compressed data was not correct.

 

 

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent: Monday, December 15, 2008 5:24 PM
To: arslist@ARSLIST.ORG
Subject: ARERR [160] Decompression has failed

 

I upgraded to Mid-Tier 7.1 P5 (running against the same patch server)
about

a month ago, and on Friday I had a user report the following error

 

ARERR [160] Decompression has failed

 

when trying to open a PDF file.  I wasn't able to replicate via the user

tool, nor via web browser (IE), until I realized that she was on a
different

web server than I was (we have two of them load balanced in prod).  As
soon

as I connected to the same web server she was using I began receiving
the

error.  I rebooted Tomcat (web and applet server all in one) and the
problem

went away.  Today they came back with the same error again, but this
time

both web servers are experiencing issues.  I'm wondering if anyone else
has

experienced this issue.  It only seems to affect PDF files thus far
because

I'm able to open other files.  Restart of the applet server seems to
take

care of it for a bit, but not forever obviously.  

 

Your time and information is appreciated.

 

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