Hey Everyone, I've got the following:
ARS 7.0.01 P05 on AIX 5.0 with and Oracle 10g Database Mid-Tier on a separate AIX 5.0 machine ITSM suite 7.0.01 P05 EIE 2.0 Remedy Link for SQL Server We recently moved 3 EIE data exchanges into our production environment. All three write Remedy data to an external MSSQL server. The Remedy Link for SQL is located on a separate Windows box that is connected to, but otherwise unrelated to, the Remedy server and the MSSQL server. There are three instances set up on that server for future expansion (we're only using one for now). Our data exchanges are ALL event driven (to this point in time) and none are scheduled. We have been keeping a running ARUSER.LOG file going for about the last 3 months for license tuning purposes. We've capped the log files at 10MB and run an escalation every Saturday morning to make a copy of the log file so that we'll have a week's worth in every backup. When I looked at the current log and the backup from last Saturday, I'm seeing TONS of logins and logouts by the User that we have set up to authenticate our Data Exchanges. Approximately 6 per minute. Since every login/logout write four lines to the log, it's filling up the logs after about 28 hours. We asked our support vendor if this login/logout behavior was normal and expected and they assure us that it is. Has anyone else running EIE experienced such a hit on your user log? If this IS normal and expected, is there some way to EXCLUDE that particular user ID from being logged? I suppose I could set the size limit on the LOG files up to 70-100MB, but that seems wasteful. I could also change the escalation to make a nightly backup, but that's going to be a lot of trouble to concatenate (I guess I could do that in the escalation as well)... Any suggestions would be greatly appreciated, Thanks, Gp George Payne Corporate Applications Developer II Electric Reliability Council of Texas (512) 248-3940 gpa...@ercot.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
