John, Ran into the same issue here.
There are 2 options. Like Rick suggested, the 1st is to modify permissions to allow the user to go directly into the survey form. What I did was something different. I changed the URL to go to this: http://<servername>/arsys/forms/remedy-app/SRM%3ASurveyResponseDialog/Survey+Response/ <http://%3cservername%3e/arsys/forms/remedy-app/SRM%3ASurveyResponseDialog/Survey+Response/> This opens up the survey response dialog form which is basically a table that gives the user a list of all surveys that they can complete. When you open the survey from that table, the error does not show. Our users actually like this better because it gives them the list of all surveys for their requests. Hope this helps. Tauf Chowdhury | Forest Laboratories, Inc. Sr. Analyst Office: 631.858.7765 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Kelley Sent: Monday, December 29, 2008 2:51 PM To: arslist@ARSLIST.ORG Subject: Survey Link in Email Hi List: ARS Server 7.01 I was wandering if anyone had an issue with the out of the Box link thats gets sent to the end user through email and when clicked ,user logs in they receive a warning "No matching requests. (or Permission to requests) for qualification criteria.(ARWARN 9296)" You hit OK but then it opens the Survey form with no data. I am using the SYS:NotificationsMessages form and there is no link within the body of this survey. It seems to be set in the system somewhere preceeding that form, I can't figure out how to disable this link for surveys. Here is the html if anyone sees the problem right away. http://dbusremwebtst/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=dbusremapptst&eid=NTS000000289800 thanks John ************************************************************* This e-mail message, including any attachments, is for the sole use of the addressee(s) to whom it has been sent, and may contain information that is confidential or legally protected. If you are not the intended recipient or have received this message in error, you are not authorized to copy, distribute, or otherwise use this message or its attachments. Please notify the sender immediately by return e-mail and permanently delete this message and any attachments. Dunkin' Brands Inc. makes no warranty that this e-mail is error or virus free. ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout.
