This decision is evidence thay they are still seeing their customers through the BMC glasses rather than the Remedy ones. I would have thought they had learned the difference by now.
Rick Sent from my Verizon Wireless BlackBerry -----Original Message----- From: Joe DeSouza <joe_rem...@yahoo.com> Date: Thu, 8 Jan 2009 13:03:37 To: <arslist@ARSLIST.ORG> Subject: Re: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards Exactly.. Instead of assuming that companies/customers will not patronize the event, they could have distributed an email opinion poll to its customers to get a feel of: 1) Whether they are willing to attend 2) Willing to attend and have the necessary financial resources allocated by the company towards such events 3) Opinion of the customers if they decided to cancel the event in wake of the current economic instability. I would think results of such a poll might have gone a long way in making an educated decision rather than arbitrarily canceling the event altogether under the assumption that they won't get the mileage they are looking for from an event such as this.. Clearly a decision such as this is shortsightedness on part of BMC's directors or management... My 2 cents.. Joe ________________________________ From: Rick Cook <remedyr...@gmail.com> To: arslist@ARSLIST.ORG Sent: Thursday, January 8, 2009 3:40:30 PM Subject: Re: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards **David, I think the "BUW as education" angle was underestimated by BMC. How can we evangelize the new BMC stuff to our own companies if we don't get to see it and talk to the engineers? I think this decision was hasty and shortsighted. Rick Sent from my Verizon Wireless BlackBerry ________________________________ From: "Shellman, David" Date: Thu, 8 Jan 2009 15:25:32 -0500 To: <arslist@ARSLIST.ORG> Subject: Re: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards Susan, I was also signed up for User World 2008 and never received the attached information concerning User World 2009. Our company has cut back on a lot of things. However training is not one of them. They completely understand the need to keep folks current. For me User World is considered as part of my training as I have taken just about all the Remedy courses there are. Dave ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Susan Palmer Sent: Thursday, January 08, 2009 3:20 PM To: arslist@ARSLIST.ORG Subject: Re: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards ** FYI ... I had paid for UserWorld 2008 but I have not received the email described below. Susan On Thu, Jan 8, 2009 at 12:12 PM, Easter, David <david_eas...@bmc.com> wrote: ** FYI, below is the official statement on the issue. It was an E-mail sent out to folks who signed up for UserWorld 2008. I will post this, but I have no further information on the topic so please do not question me on things like "Why weren't non-participants notified?", "Why isn't this posted on the UserWorld website?", "Why was the decision made?", etc. The statement below was made by a VP of Marketing at BMC and thus are not my own words - nor did I participate in the decision. The statement applies to the deferred (and now cancelled) UserWorld 2008, UserWorld in EMEA for 2009 and UserWorld at the end of 2009. We at BMC Software appreciate that the current economic situation has made it difficult for many of our customers, partners, and vendors to allocate the funds and staff time required for off-site employee training and continued education. With that in mind, we have decided not to host the BMC UserWorld conference for 2009. Since the focus of BMC UserWorld always has been continued IT learning and an open exchange of information and ideas, we invite you to explore some of the following excellent learning opportunities: * BMC User Groups: Find and join a user group (for BMC users as well as partners, vendors, and other third parties) * The BMC Developer Network: Join the network to participate in discussion forums and learn from other developers * Online and local events: Explore learning opportunities at a variety of online and local events * BMC Business School: Find and register for Web-based training on BMC solutions Thank you for your interest in BMC Software, and we hope to see you at one of our future events. In other words, no UserWorld of any kind is planned for Calendar Year 2009 (CY09). -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Daniel Sent: Tuesday, January 06, 2009 8:02 AM To: arslist@ARSLIST.ORG Subject: ADM: Other shoe just fell, no UserWorld 2009, so on with the ARSlist Awards ** Apparently not only did they botch up the 2008, They have decided to follow that up with just not trying for 2009 (they don't say it won't happen, just they will not host it which is not Necessarily the same thing, but this year probably is). Guess that makes the ARSlist the UserWorld 2009, meeting from now to the end of the year, At least for the BMC BSM/Atrium/Remedy crowd. I will let others discuss if this is a good fiscal move or not. I think the value Of the conference outweighs the costs, but I only have to pay the bill for me. In any event, or lack thereof, this means I will be doing the following: 1) Returning to the Vote for the ARSlist Awards for 2008 2) Planning for some set of events that can allow us to properly Do the ARSlist Awards 2009 and provide a method for us all to Share our discoveries of 2009. This may mean a multi-city simultaneous conference, Or setting up a virtual conference. 3) Exploring other on-line avenues to expand what the ARSlist/WWRUG can provide To replace our annual conference networking ability. The first is a FaceBook Group But if folks have other thoughts please let me know ….. Daniel _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"