we have a similar workflow to add an Attachment and I ever wondered why they 
turned off philter-phasing for this filter. Now I know why. 

-----Ursprüngliche Nachricht-----
Von: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] Im Auftrag von Misi Mladoniczky
Gesendet: Mittwoch, 14. Januar 2009 11:51
An: arslist@ARSLIST.ORG
Betreff: Re: PERFORM-ACTION-ADD-ATTACHMENT that does not attach!

Hi,

Try doing it in a Set-Fields action instead. The problem with Run Process is 
that it runs in the wrong Filter Phase.

Set-Fields: CURRENT TRANSACTION
  dummyfield = $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 1000003962 
"C:\FOTOS\$file_name$.jpg"

I have not tried it, but you may change the Filter Phase by adding `! to the 
end of the filter name (backquote+exclamationnmark).

        Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.

> Hi everyone,
> Â
> ARS: 7.0.1 Patch04
> OS: Windows 2003 server
> Â
> Here is the command in the filter if action:
> Â
> PERFORM-ACTION-ADD-ATTACHMENT 1000003962 "C:\FOTOS\$file_name$.jpg"
> Â
> Here an extract from the filter log:
> Â
>  Checking "CTM_Images_Load_Image"
> <FLTR> <TID: 0000000604> <RPC ID: 0000188890> <Queue: Fast      >
> <Client-RPC: 390620   > <USER:
> Demo                                 
>       Â
> >         0: Process
> <FLTR> <TID: 0000000604> <RPC ID: 0000188890> <Queue: Fast      >
> <Client-RPC: 390620   > <USER:
> Demo                                 
>       Â
> >               PERFORM-ACTION-ADD-ATTACHMENT 1000003962
> "C:\FOTOS\00109125.jpg"
> <FLTR> <TID: 0000000604> <RPC ID: 0000188890> <Queue: Fast      >
> <Client-RPC: 390620   > <USER:
> Demo                                 
>       Â
> > /* Wed Jan 14 2009 09:51:45.2560 */     End of filter processing
> (phase 3) on CTM_Images - 000000000008164 Â As you can see the server 
> does not throw any error but the command does not work as no file is 
> attached. Permissions are set correctly in the attachment pool and the 
> attachment field. So I hope this is not a bug and may be something 
> trivial!!
> Â
> Have you had a similar problem before?
> Â
> Thanks in advance
> frex
>
>
>
>
> ______________________________________________________________________
> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
> Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
> --
> This message was scanned by ESVA and is believed to be clean.
>
>

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI 
Solutions ARSlist: "Where the Answers Are"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

Reply via email to