Fred, Appreciate the response.
But that's what I'm trying to determine: how DO you pass the catalog text to that field if you don't hard code that particular text in the URL? I just want to have one universal URL to deal with which is used by all the links but which accepts whatever service catalog text that needs to be passed. Joseph Kasell Navy Federal Credit Union Have a Remedy issue or question? Email your query to the Remedy_Administrators mailbox in Notes. "Grooms, Frederick W" <frederick.w.groo To m...@xo.com> arslist@ARSLIST.ORG Sent by: "Action cc Request System discussion list Subject (ARSList)" Re: Mid-Tier Question - Passing <arsl...@arslist. Values ORG> 01/15/2009 09:41 AM Please respond to arsl...@arslist.o RG Sure... You could pass the catalog text into a field on the Mid-Tier and then have an AL that runs on Window Loaded do a lookup in a back end translation form to fill in the fields you want. =20 Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joseph Kasell Sent: Thursday, January 15, 2009 8:13 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier Question - Passing Values Good morning listers! Here's my situation. A web-based service catalog is going to be implemented in the next few weeks here at work. It will have a laundry list of links (i.e. - I need a phone, I need new software installed, I need a new monitor, etc.) The goal is that when a link is clicked, it will launch a mid-tier browser in a custom form I've developed that will have certain fields pre-filled and one or two others where the end user can free-type text. I used the ability of using the Mid-Tier URL to pass data to one of the pre-filled fields on that form. This field is the one that contains the name of the request as presented in the service catalog. Here's an example: http://<mid-tier-server>/arsys/forms/<production server>/NFCUTestWeb?F536870913=3DI%20need%20a%20phone This works beautifully. However, I am thinking ahead about the other requests we have now and the need to encode a new URL for each and any for the future (in other words, field id 536870913 would need to say "I need new software installed" or "I need a new monitor") Not that hard to do but it could be an admin headache. My question is this: instead of having a hard-coded URL for each service catalog request, is there any way to build a "generic" URL so that the text in that service catalog link is passed to that field I referenced ? We're running Mid-Tier 7.0.01 patch 001. The service catalog page is external to our mid-tier server. Appreciate the help. Joseph Kasell Navy Federal Credit Union _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"