QMX Support Services is one of BMC Remedy's oldest and largest Federal Systems Integration partners and resellers. We have an immediate need to add a Senior Remedy Consultant to our expanding team.
Below is the job description. In you are interested in applying, please send your resume to our Human Resources Department at "recruit...@qmxs.com". ____________________________________________________________________________ __ qmx.jpg Senior Remedy Consultant Summary of Job Duties: This position is accountable for development, administration, customization and integration of Remedy Action Request System solutions, with a strong focus on the out-of-the box I.T. Service Management (ITSM) suite. Responsibilities may include gathering customer requirements, preparing design specifications documentation, application development, technical support, training and administration. Minimum Qualifications: The ideal candidate for this position will have a technical degree or equivalent in work experience. An ability to provide positive customer service and advanced communication, problem solving and technical writing skills. Good customer presentation and project management skills are also a must. Technical proficiency in relevant operating systems, applications, programming languages and technologies is required (including the BMC Remedy Action Request System, Mid-Tier, and ITSM components). An active or recent secret security clearance, or the ability to hold one, is required. Other Qualifications: Remedy Approved Consultant (RAC) certification, Remedy Skilled Professional (RSP) certification or Remedy training classes towards a certification are a plus. Technical proficiency in advanced relevant technologies is a plus (BMC Remedy Flashboards, Dashboards, Analytics, Approval Engine, Web Services and API programming; SQL Server; Oracle, Unix; Java; C++, etc). Location: This position requires an initial consulting engagement in San Diego for a period of approximately 5 months. This engagement is assisting with the implementation of the entire ITSM 7 suite of applications (including Incident Management, Problem Management, Change Management, Asset Management, the Atrium CMDB, Service Request Management, Service Level Management, Knowledge Management, BMC Analytics and the Change Management Dashboard). Follow-on work may be in San Diego or other regions, as required. QMX Support Services Inc. 110 North Royal Street Suite 225 Alexandria, VA 22314 www.qmxs.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
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