Makes sense. Yes it was in a message action that I was seeing the Alias value being used.
So this is for a RKM integration where you push values as URL params. So I need the active link to read in the "Value" of the selection field so I can pass it as a URL param, not the "Alias value". Alan -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Carey Matthew Black Sent: Monday, January 19, 2009 2:57 PM To: arslist@ARSLIST.ORG Subject: Re: Selection Field: Value vs. Alias Value? Alan, I think your confusing yourself a bit.... but maybe not... Selection fields are just an integer value as far as work flow (Active Links, Filters, and Escalations) are concerned. However, to the user the field shows the Alias String (for the integer) when the user looks at the field and when you echo the fields value in a Message action. So .. maybe you could explain more about what you are trying to do and maybe some suggestion could be made for how to do that? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Mon, Jan 19, 2009 at 4:34 PM, Alan Blake <abl...@knowlysis.com> wrote: > ** > > I am trying to create a selection field that has a value different than the > alias value. Basically, I want a Label and a Value. I need to use the > value in an active link, but when I reference the selection value with > $template_type$ it returns the Label and not the value. > > > > Is this even an option on a selection field? > > > > Thanks. > > Alan > > > > Alan Blake > Knowlysis | Services Manager | Office: 801.224.0002 ext 105 ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
