We saw this a lot a couple of years ago when testing 7.0.x ... one of the reasons we waited for 7.1. Since even 7.1 did not properly support Firefox and Safari on Macs until 7.1.00.002, I'm guessing that you need to be on a higher patch level of 7.0.01 on your mid-tier than 003 in order to see Mac web browsers working correctly - something released in at least the spring of 2008.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gayford, Matthew C. Sent: Thursday, January 22, 2009 1:33 PM To: arslist@ARSLIST.ORG Subject: Mid-Tier Browser & Mac issue ** Hi List, We have a Mac user who, upon visiting a link to an entry in a form via web browser, gets presented with a blank page. The same link will load without problem on Windows machines, but it seems that it won't load on a Mac. We've tried Safari and Firefox on a Mac in the office with the same result. I checked the compatibility matrix and see that Firefox is supported on Mac OS 10.1+ so I wanted to see if you had any thoughts. ARS & ITSM 7.0.1 p003, MS SQL, Windows Server 2003. Thanks, -Matt Matthew C. Gayford Application Developer & Remedy Administrator University of North Carolina Wilmington (910) 962-7177 __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
