Just to give you guys a heads up, there is a problem with view form Servlet (at least in the version we are using: 7.1 Patch 5). BMC does have defect on this: SW00304242 It is supposedly fixed in 7.1 Patch 6.
The work around for this is to use the following URL: http://<Mid-Tier Server Name>/arsys/forms/<AR Server Name>/<Form>/<view>/? F1=<Request ID>&F2=<value 2>&server=<AR Server>&username=<User Name>&pwd=<Password>&mode=Query And you would replace the <xxx> with the appropriate values: http://midtier.providence.org/arsys/forms/arsprod/IS Survey/Dialog/?F1=000000000000301&server=arsprod&username=SurveyEntry&pwd=survey HTH, Matt P. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac Sent: Thursday, January 29, 2009 4:04 AM To: arslist@ARSLIST.ORG Subject: Re: Opening a record through a Mid-Tier URL ** what I've done is pretty similar to this. I created a additional view that I access this way http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+Survey&server=arsprod&username=SurveyEntry&pwd=survey&view=Dialog&F1=$Request ID$ <http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+Survey&view=Dialog&server=arsprod&username=SurveyEntry&pwd=survey&eid=000000000000301> I believe this F1 is documented in the Advanced Developper Guide Notice, you could do the checks for the username and the pwd in the background too. It's probably safer Hope that helps Serouche Smith, Ron [TBC] wrote: ** Hi all, I hope someone can help me with this. I have a form that I have setup and I am attempting to use a Mid-Tier URL for people to click on. It uses a Generic User name and Password in the URL. What I need is to fire workflow to Open the Window up without the Results List, similar to a Display type window. It doesn't seem to recognize Entry ID even though I specified the Entry ID in the URL. Has anyone done something similar? Here is my URL that I am using: http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+Survey&view=Dialog&server=arsprod&username=SurveyEntry&pwd=survey&eid=000000000000301 ARServer 6.3 patch 21 MidTier 6.3 patch 21 Any help with this would be greatly appreciated. Thanks, Ron Smith Remedy/Web Developer Providence Health & Services OR ron.sm...@providence.org<mailto:ron.sm...@providence.org> 503-216-7866 DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message.__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"