Just to give you guys a heads up, there is a problem with view form Servlet (at 
least in the version we are using: 7.1 Patch 5).
BMC does have defect on this: SW00304242
It is supposedly fixed in 7.1 Patch 6.

The work around for this is to use the following URL:
http://<Mid-Tier Server Name>/arsys/forms/<AR Server Name>/<Form>/<view>/?
F1=<Request ID>&F2=<value 2>&server=<AR Server>&username=<User 
Name>&pwd=<Password>&mode=Query

And you would replace the <xxx> with the appropriate values:
http://midtier.providence.org/arsys/forms/arsprod/IS 
Survey/Dialog/?F1=000000000000301&server=arsprod&username=SurveyEntry&pwd=survey

HTH,
Matt P.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: Thursday, January 29, 2009 4:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Opening a record through a Mid-Tier URL

**
what I've done is pretty similar to this.
I created a additional view that I access this way

http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+Survey&server=arsprod&username=SurveyEntry&pwd=survey&view=Dialog&F1=$Request
 ID$
<http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+Survey&view=Dialog&server=arsprod&username=SurveyEntry&pwd=survey&eid=000000000000301>

I believe this F1 is documented in the Advanced Developper Guide

Notice, you could do the checks for the username and the pwd in the background 
too.
It's probably safer

Hope that helps
Serouche



Smith, Ron [TBC] wrote:
**

Hi all,
I hope someone can help me with this.  I have a form that I have setup and I am 
attempting to use a Mid-Tier URL for people to click on.  It uses a Generic 
User name and Password in the URL.  What I need is to fire workflow to Open the 
Window up without the Results List, similar to a Display type window.  It 
doesn't seem to recognize Entry ID even though I specified the Entry ID in the 
URL.  Has anyone done something similar?  Here is my URL that I am using:

http://midtier.providence.org/arsys/servlet/ViewFormServlet?form=IS+Survey&view=Dialog&server=arsprod&username=SurveyEntry&pwd=survey&eid=000000000000301

ARServer 6.3 patch 21
MidTier 6.3 patch 21

Any help with this would be greatly appreciated.

Thanks,

Ron Smith
Remedy/Web Developer
Providence Health & Services OR
ron.sm...@providence.org<mailto:ron.sm...@providence.org>
503-216-7866

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