ALL, We are having an issues with the SLM Application.
One of the SLM Form (SLM:PenaltyReward) is corrupted (A developer did save as of this form to create a copy or similar; that removed it from the application) and when we open the Incident\any form that access any SLM form, we get the Application not licensed error. "The application is not licensed : Remedy Service Level Management (ARERR 9858)". We tried re-installing the SLM, but that did not work. So, we are thinking of uninstalling the SLM first and then install it freshly. But when i am looking for Uninstalling instructions in the SLM-Installation guide i did not find any.How do i uninstall the SLM Application? Do you suggest Un-Installing and Re-install will fix the issue "A form is removed from the SLM Application" ? Environment: ITSM 7.x including SLM.7.x running on a HP-UX OS. Thanks, VB _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
