Bala,

 

            When you installed the patch it should have created a folder on
the workstation you installed it from, or on the server if you installed it
on a windows server directly, called BMC Software\BMC Remedy ITSM Data
Management Tool. The spreadsheets are in the Data Load\Spreadsheets folder.

 

--- J.T. Shyman

 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Bala Patel
Sent: Monday, February 02, 2009 9:34 AM
To: arslist@ARSLIST.ORG
Subject: Incident Management / Remedy Data Management Tool Patch 9005

 

All,

ARS 7.1 Patch 6
Incident Management 7.01

I installed the BMC Remedy Data Management Tool for importing data into the
system. The patch is 9005..  Does anyone know where the spreadsheets for
this is stored? They were not included with the patch.  Can someone possible
provide all of these spreadsheets for the Data Management tool?

Thanks,

Bala Patel
Remedy Administrator

 

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