I had the same issue. I submitted this as a bug to BMC. So I had to create workflow that replaced the text of notifications before getting sent. Then I only had one entry in the midtier config and thus only one application list will show up.
Kind regards Danny -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: 05 February 2009 14:08 To: arslist@ARSLIST.ORG Subject: Double-servers in mid-tier application-list Hi, My client has a Mid-Tier configured with THREE server aliases for their ONE arserver: xxx123 xxx123.blabla.se arsprod When a user logs in, he sees two sets of application lists for server xxx123 and arsprod. For some fortunate reason, the xxx123.balbla.se name is omitted. The Server Name Alias is set to xxx123. How do you handle this? I have not set up this system, but I would have set the server-name-alias to arsprod, and only registered one arserver in Mid-Tier-Config. The reason we need xxx123.blabla.se in the config is that Email-Notification-Shortcuts to Mid-Tier is automatically set to the fully qualified name xxx123.blabla.se. I have not found a way to configure this though... Personally, I would have tried to use one alias in all instances. Preferrably the arsprod-alias. I would appreciate any feedback. Best Regards - Misi, RRR AB, http://rrr.se/sv/ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" __________ Information from ESET NOD32 Antivirus, version of virus signature database 3829 (20090205) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
