Thanks for all the suggestions. I will see what I can get to work. FYI my Admin tool is at 7.1p4 while the ARServer is at 7.1p5.
I will let you all know the result. Regards, Chuck Baldi On Thu, Feb 12, 2009 at 7:17 AM, Carey Matthew Black <black....@gmail.com>wrote: > However, you should also be warned that in at least a previous version > (v5 or was it v6 era) there was a practical limit to the length of > these qualifications. I was never clear if it was a RDBMS limitation > or an ARS limitation, but I remember a number like 4000 characters as > an upper limit to what actually works. Which was true even if you used > the EXTERNAL() operator. > > -- > Carey Matthew Black > BMC Remedy AR System Skilled Professional (BRSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > > On Wed, Feb 11, 2009 at 6:45 PM, Scott Illari <sill...@optonline.net> > wrote: > > ** > > > > Chuck, > > > > > > > > I would follow these steps > > > > 1) Create a hidden display only character field on the > > form. Just be sure the DB size of the field is 0 to hold the > qualification > > if it ever grows. > > > > 2) Update the table field so the qualification is > > EXTERNAL($Display Only Field$) > > > > 3) Have an Active Link set the display only field on > Window > > Open or Display or Loaded (Whichever works for you) > > > > 4) Have the next action perform a Change Fields that > > refreshes the table. > > > > > > > > Hope that helps. > > > > > > > > Scott Illari > > > > 908-601-8948 > > > > http://www.linkedin.com/in/scottillari > > > > > > > > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Charles Baldi > > Sent: Wednesday, February 11, 2009 5:30 PM > > To: arslist@ARSLIST.ORG > > Subject: How to save huge qual string in Table / Tree Property? > > > > > > > > ** > > > > Hello all, > > > > > > > > I am trying to update the Table / Tree Property on the HPD:Incident Assoc > > Search form to let users search for some of their custom fields. > However, > > the Qualification string is so large that the Admin tool will not let me > add > > to it. I can't even re-paste the original qualification back into the > field > > if I remove it. So, BMC must have a trick for pasting a HUGE > qualification > > string here. > > > > > > > > Does anyone know how to do this? > > > > > > > > ARS 7.1 p5 > > ITSM 7.0.03 p8 > > > > > > > > Thanks in advance, > > > > Chuck Baldi > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
