Yea...that is the problem...and I wanted to ensure that Tomcat was installed 'properly' from a BMC perspective..so I figured it was best to let them install it...it's just frustrating that they don't provide an install dir option...:)
_____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Louise Van Hine Sent: Thursday, February 12, 2009 10:54 AM To: arslist@ARSLIST.ORG Subject: Re: Resolved: Tomcat Settings for ARS 7.1 ** The easy way around this is to install Tomcat before installing your midtier, using a separate Tomcat installation executable. It takes longer but goes where you want it to. I don't believe the installer gives you a path option when you tell it to install Tomcat. --- On Tue, 2/10/09, LJ Longwing <lj.longw...@gmail.com> wrote: From: LJ Longwing <lj.longw...@gmail.com> Subject: Re: Resolved: Tomcat Settings for ARS 7.1 To: arslist@ARSLIST.ORG Date: Tuesday, February 10, 2009, 9:18 AM ** I've had the opposite, although frustrating experience. I install my Midtier on E:, and when I tell it I need to install Tomcat, it installs it also on E...but chooses a directory that I don't want....a bit frustrating. _____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Louise Van Hine Sent: Monday, February 09, 2009 5:00 PM To: arslist@ARSLIST.ORG Subject: Resolved: Tomcat Settings for ARS 7.1 ** A colleague helped me resolve this. It turns out that the Midtier will NOT work with Tomcat installed anywhere but on C, unless you want to change some registry settings in Windows. I reinstalled Tomcat on C and it worked okay. Another gotcha is for some reason, perhaps it has to do with a flaw in the installer, the application administration password and the midtier passwords got messed up and would not allow a login through the midtier, regardless of which user I attempted to log in with. Resetting the same passwords on the AR Server Administration console as well as resetting the Midtier administrator password, then checking "Validate password" cleared the problem. But I had done all of that the first time with the installer. Apparently it is necessary to go back and add them all in again. --- On Sat, 2/7/09, Matt Reinfeldt <arsl...@mattreinfeldt.com> wrote: From: Matt Reinfeldt <arsl...@mattreinfeldt.com> Subject: Re: Tomcat Settings for ARS 7.1 To: arslist@ARSLIST.ORG Date: Saturday, February 7, 2009, 9:40 PM ** Louise, Check your server.xml file. That is where all the port definitions should be. Good luck, Matt R. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Louise Van Hine Sent: Saturday, February 07, 2009 4:54 PM To: arslist@ARSLIST.ORG Subject: Re: Tomcat Settings for ARS 7.1 ** Yes, I did configure IIS that way. the problem is that the instruction list I have for IIS configuration is not complete. I'll resume the fight again Monday - thanks for the tips, Joe! --- On Fri, 2/6/09, Joe D'Souza <jdso...@shyle.net> wrote: From: Joe D'Souza <jdso...@shyle.net> Subject: Re: Tomcat Settings for ARS 7.1 To: arslist@ARSLIST.ORG Date: Friday, February 6, 2009, 7:21 PM ** Tomcat and IIS must be both using the same port causing a conflict? What is your port configuration? By default Tomcat should use 8080 and IIS should be using 80. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Louise Van Hine Sent: Friday, February 06, 2009 7:04 PM To: arslist@ARSLIST.ORG Subject: Re: Tomcat Settings for ARS 7.1 ** Yes, Tomcat is definitely running. Although I have not done anything to configure IIS as yet. --- On Fri, 2/6/09, Joe DeSouza <joe_rem...@yahoo.com> wrote: From: Joe DeSouza <joe_rem...@yahoo.com> Subject: Re: Tomcat Settings for ARS 7.1 To: arslist@ARSLIST.ORG Date: Friday, February 6, 2009, 5:26 PM ** Is Tomcat up and running? Maybe the process is hung? Try restarting after making sure the java process that starts up tomcat is killed. Joe _____ From: Louise Van Hine <lvanh...@yahoo.com> To: arslist@ARSLIST.ORG Sent: Friday, February 6, 2009 3:07:56 PM Subject: Re: Tomcat Settings for ARS 7.1 ** I saw something rush by here yesterday about Tomcat installation and the application being configured with port 8080 commented out? Could whoever put that up there please show how to uncomment that, because I think I am having that problem - the localhost won't show anything when I try to open the page. Thanks! Louise van Hine --- On Thu, 2/5/09, Joe DeSouza <joe_rem...@yahoo.com> wrote: From: Joe DeSouza <joe_rem...@yahoo.com> Subject: Re: Tomcat Settings for ARS 7.1 To: arslist@ARSLIST.ORG Date: Thursday, February 5, 2009, 7:14 PM ** Kishor (I assume that's your name), I used to get OutOfMemory crashes too with 7.1 Patch 003 of the mid-tier. What version of the mid-tier application are you on? Recently I switched to patch 006 and it ceased to crash my tomcat server ever so often. In fact none of my 10 servers have crashed as yet and its been 3 days. According to Remedy support a memory related issue was addressed on patch 006 which addressed OutOfMemory errors. Read the readme files for all the bugs that were resolved by Patch 006.. Read my posts about tomcat settings where someone else on the list asked something similar.. Cheers Joe _____ From: kishorkv <kisho...@hotmail.com> To: arslist@ARSLIST.ORG Sent: Thursday, February 5, 2009 4:34:08 PM Subject: Tomcat Settings for ARS 7.1 ** We've just moved to Remedy 7.1 with IIS-Tomcat for Mid Tier. Q1. Where I can get the Remedy recommended configuration for IIS-Tomcat? Q2. How to change the JVM setting for Tomcat? Q3. How to make Tomcat logs timestamp along with the log messages. Reason: I see my Tomcat crashing every 2 days once without any error messages. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
