Yes, Windows 2003.
To get the password from the systems people would have taken too long and
both of these systems are going to be redone anyway, once I get the def
files off them. So I converted the ARS to a local service user instead of a
domain user and that let it start.
Thanks for the info! The ARSList is a life-saver.
On Wed, Feb 18, 2009 at 10:15 AM, Ben Chernys <
ben.cher...@softwaretoolhouse.com> wrote:
> Presumably you are on Windows. This is not an error where ARS cannot log
> in to the database. It is the ARS Service credentials that are incorrect.
>
> Go to Services and Properties and ensure that the Windows user id and
> password is set correctly on the ARS service or use the "System" user.
>
> Cheers
> ben Chernys
> www.softwaretoolhouse.com
>
> >----- ------- Original Message ------- -----
> >From: Bob Rowe <robert.w.r...@gmail.com>
> >To: arslist@ARSLIST.ORG
> >Sent: Wed, 18 Feb 2009 10:07:06
> >
> >I have a development system I've not had a chance
> >to look at, but one that
> >has several mods I need to get a def file for.
> >
> >ARS 7.1, ITSM 7.0.03, MSSQL 2005
> >
> >The BMC ARS will not start. When I try to start it,
> >I get this error:
> >
> >Could not start the BMC Action Request System
> >Server on the local computer.
> >Error 1069: The service did not start due to a
> >logon failure.
> >
> >Is this a username/password problem between the ARS
> >and the MS SQL datbase?
> >Or is it something simpler?
> >
> >Thanks in advance.
> >
> >--
> >Bob Rowe, Remedy Action Request System Development
> >and Administration
> > robert.w.r...@gmail.com
> >"The golden rule is to test everything in the light
> >of reason and
> >experience, no matter from where it comes."
> >Mohandas K. Gandhi
> >
> >___________________________________________________
> >____________________________
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>
>
> _______________________________________________________________________________
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--
Bob Rowe, Remedy Action Request System Development and Administration
robert.w.r...@gmail.com
"The golden rule is to test everything in the light of reason and
experience, no matter from where it comes."
Mohandas K. Gandhi
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
