Howard, If I recall correctly the RQC:ServiceRequestWizard pushes fields to SRM:Request on create which in turn pushes fields to HPD:IncidentInterface_Create (or CHG:ChangeInterface_Create) which then generates the Incident (or Change). Are you seeing the fields get to SRM:Request and/or the Interface_Create forms? Or does the data escape right off the bat? Cheers! Eli
________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Thursday, February 19, 2009 11:27 AM To: arslist@ARSLIST.ORG Subject: Adding a new field to the RQC:ServiceRequestWizard and having it show up in the Incidnet or Change forms. ** Dear ARSLIST, I come to you with a problem, I need to add a couple of fields to the RQC:ServiceRequestWizard and have that data show up in an Incident or Change request. I think I have hit every filter or link to move the data to the staging forms, but still no luck. Also I have worked with the Overview console and CAI, but this has me going nuts (which is not a far drive). Any ideas or pointers would be great. (and Matt I know I gave you a great opening line about me being somewhat crazy) -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
