I assumed Mid-tier upgrade when I said 'All server components" :)
Kelly Deaver
(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)
__Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___-------- Original Message --------
Subject: Re: 7.5 CMDB
From: Pat Zandi <remedy...@gmail.com>
Date: Sun, February 22, 2009 8:05 pm
To: arslist@ARSLIST.ORG
**I thought they highly recommend the midtier. 7.5 ?
Sent from my iPhone**BMC did rethink to some degree. All Server Components are in one umbrella installer so you don't have to remember to download and upgrade in the rigth order. Yes, you need to go to Developer Studio if you are going to AR 7.5 but that isn't a bad thing. We always all been told to use the Administrator tools that match the server.You could stop right there and live with it for awhile, kick the tires, be sure all is stable.If you have the right patches installed on your 7.0.3 server, you could then upgrade CMDB (which includes a LOT of new features to the point that we now call it ATRIUM CORE because CMDB is just part of what you get).Again, you can stop and work with this level for awhile if you like.Now, you can choose to upgrade one application at a time and be sure all is stable before you move to the next because mixed version between 7.0.3 and 7.5 for AM/CM/SD is supported. I personally think this is a big improvement over having to do an all or nothing upgrade on the apps.Yes, BMC is still working through a few bugs. I recommend you wait for ITSM 7.5.01... coming soon.Kelly Deaver(Yes, I work for BMC. This post reflects the opinions of the poster and not the official opinion of BMC)-------- Original Message --------
Subject: Re: 7.5 CMDB
From: Guillaume Rheault <guilla...@dcshq.com>
Date: Fri, February 20, 2009 12:04 pm
To: arslist@ARSLIST.ORG
**Totally agree
You know, BMC should rethink their release strategy and methodology.
The problem with the ITSM 7.5 upgrade is that you have to upgrade too many pieces:
- All server components (ARS, assignment engine, approval server, email engine, Mid-tier)
- Developer Studio
- CMDB
- ITSM
Too may upgrades to digest....
Plus you really want to have all these pieces at the 7.5 level, since the 7.5 "combo" would be the one that would have been the more tested....
-Guillaume
-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of patrick zandi
Sent: Fri 02/20/09 12:52 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 CMDB
Bleeding Edge --
This type of thing should never happen.. Reminds me too much of the
non-stimulus bill.. Oh I am sorry.. the
*C*ongressional
*R*elief
*A*ction
*P*rogram
-- there ... that is better..
They should definately have this fleshed out... Thanks for the heads up.
8-)
On Fri, Feb 20, 2009 at 11:13 AM, Guillaume Rheault <guilla...@dcshq.com>wrote:
> **
>
> To fix this, you have to request BMC support the definitions of form "Data
> Visualization Module", so you can import it into your server.
> After the import, with the user tool update both entries where 'Module' =
> "CIViewer" and 'Module' = "AtriumWidget", so the 'API Version' = 7 5 0.
>
> Looks like this form was not upgraded by the installer, which seems to be a
> bug.
>
> On our side, we still cannot open the CMDB class manager... we have a
> ticket opened with BMC support.
>
> You got love being on the bleeding edge!
>
> -Guillaume
>
> -----Original Message-----
> From: Action Request System discussion __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___
